Terms of Service

Last updated: June 18, 2026

Welcome to ZUNO WEAR (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and services.

By visiting our website, placing an order, or using any part of our store, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase from our store.

1. About ZUNO WEAR

ZUNO WEAR is an online store that sells sportswear, football shirts, jerseys, and related products to customers worldwide.

Our store is operated through Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.

2. Eligibility to Use Our Store

By using our website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you are using our website with the permission and supervision of a parent or legal guardian.

You agree to use our website and services only for lawful purposes and in accordance with these Terms.

3. Products and Availability

We make reasonable efforts to display our products, descriptions, images, colors, sizes, features, and prices as accurately as possible.

However, we do not guarantee that product images, colors, details, measurements, or descriptions will be perfectly accurate, complete, current, or error-free. Colors may vary depending on your device screen, lighting, and display settings.

Product availability may change at any time. We reserve the right to limit the quantities of any product, discontinue any product, or refuse any order at our discretion.

4. Imported and Made-to-Order Products

Most of our products are imported and/or produced on demand.

This means that, in many cases, your product is prepared after your order is placed and then shipped to the delivery address provided at checkout.

Because of this process, some orders may not be cancelled once they have entered the shipping or production process. Please review your order details carefully before completing your purchase.

5. Independent Retailer Disclaimer

ZUNO WEAR is an independent retailer.

Unless expressly stated otherwise, we are not affiliated with, endorsed by, sponsored by, or officially connected to any clubs, leagues, teams, players, associations, federations, manufacturers, or sports brands.

Any names, references, colors, or visual descriptions related to clubs, teams, players, leagues, or sports brands are used only to identify or describe the style, theme, or inspiration of the products offered in our store.

6. Orders

When you place an order, you agree to provide accurate, complete, and current information, including your name, email address, shipping address, billing information, and any required customization details.

We are not responsible for delays, failed deliveries, customs issues, or losses caused by incorrect, incomplete, or outdated information provided by the customer.

After placing an order, you may receive an order confirmation email. This confirmation does not mean that your order has been accepted permanently. We reserve the right to review, refuse, cancel, or limit any order for any reason permitted by law.

7. Order Refusal or Cancellation

We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving:

• Suspected fraud or unauthorized transactions
• Incorrect or incomplete customer information
• Product unavailability
• Pricing, description, or inventory errors
• Abuse of promotions, discounts, or coupons
• Violation of these Terms
• Payment issues or chargeback risk

If we cancel an order after payment has been received, we will issue a refund to the original payment method, where applicable.

8. Prices, Discounts, and Promotions

Prices, discounts, promotions, offers, product availability, and shipping conditions may change at any time without prior notice.

We reserve the right to modify, suspend, or cancel any promotion, discount, coupon, or offer at any time.

Discounts and promotional codes may be subject to additional terms, including minimum purchase amounts, expiration dates, product exclusions, regional restrictions, or usage limits.

Promotions cannot be applied retroactively to previous purchases unless expressly stated.

9. Errors, Inaccuracies, and Omissions

Occasionally, our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.

If an order is affected by an error, we may contact you for instructions, cancel the order, or refund the amount paid, where applicable.

10. Payments

Payment must be completed through the payment methods available at checkout.

By providing payment information, you confirm that you are authorized to use the selected payment method and that all payment details provided are accurate.

We do not store your full credit card number on our own servers. Payments are processed securely by third-party payment providers.

11. Shipping and Delivery

We ship products to the delivery address provided at checkout. Delivery times are estimates and may vary depending on your country, shipping method, customs processing, local carriers, weather conditions, and other factors outside our control.

We are not responsible for delays caused by customs, local postal services, incorrect addresses, failed delivery attempts, import processing, force majeure events, or other circumstances beyond our reasonable control.

Tracking information may be provided when available.

12. Customs Duties, Import Taxes, and Local Fees

Depending on your country, your order may be subject to customs duties, import taxes, VAT, handling fees, or other local charges.

These charges are determined by the customs authorities or local agencies in your country and are not controlled by ZUNO WEAR.

Customs duties, import taxes, VAT, handling fees, and other local charges are the customer’s responsibility and are not covered or reimbursed by us.

Although these charges may be uncommon for many destinations, they may still apply depending on your country’s import rules.

13. Returns, Refunds, and Cancellations

Returns, refunds, cancellations, and replacement requests are governed by our Return and Refund Policy.

Please review our Return and Refund Policy carefully before placing an order.

14. Product Customization

Some products may allow customization, such as adding a name, number, player name, or other personalized details.

You are responsible for providing accurate customization information at checkout. We are not responsible for mistakes, misspellings, incorrect numbers, or incorrect details entered by the customer.

Customized products are made specifically for the customer and may not be eligible for returns, exchanges, or refunds, except in cases of confirmed defect or our error, as described in our Return and Refund Policy.

15. Customer Responsibilities

By placing an order, you agree that you are responsible for:

• Choosing the correct product
• Selecting the correct size
• Reviewing the size guide before purchase
• Providing accurate shipping information
• Providing accurate contact information
• Providing accurate customization details, when applicable
• Checking local import rules, taxes, and customs obligations

We are not responsible for issues caused by incorrect information provided by the customer.

16. Prohibited Uses

You agree not to use our website, products, or services for any unlawful, abusive, fraudulent, or unauthorized purpose.

You are prohibited from:

• Using our website for any illegal purpose
• Submitting false, misleading, or fraudulent information
• Attempting unauthorized access to our systems, accounts, or data
• Interfering with the security or functionality of our website
• Using bots, scrapers, crawlers, or automated tools without permission
• Abusing promotions, coupons, discounts, or referral programs
• Placing fraudulent orders or engaging in chargeback fraud
• Using our website to distribute malware, spam, or harmful code
• Harassing, threatening, or abusing our team or other users
• Using our products or services in a way that violates applicable laws

We reserve the right to suspend access, cancel orders, block users, or take appropriate action if we believe these Terms have been violated.

17. Fraud Prevention

We may use fraud prevention tools, payment verification systems, and manual order review to protect our customers and our business.

Orders may be delayed, cancelled, or refunded if they are flagged as suspicious, fraudulent, high-risk, or inconsistent with our security checks.

18. Third-Party Services

Our store may use third-party services, including but not limited to Shopify, payment processors, shipping providers, analytics tools, advertising platforms, customer support tools, and marketing tools.

These third-party services may have their own terms, policies, and privacy practices. We are not responsible for the content, policies, or practices of third-party services.

19. Third-Party Links

Our website may contain links to third-party websites, apps, or services. These links are provided for convenience only.

We do not control and are not responsible for third-party websites, including their content, security, products, services, or privacy practices.

20. User-Generated Content

If you submit reviews, photos, videos, testimonials, comments, feedback, or other content to us, you confirm that you have the right to share that content.

By submitting content to us, you allow us to use, display, reproduce, edit, publish, and share that content for store, marketing, advertising, and promotional purposes, where permitted by applicable law.

You agree not to submit content that is illegal, offensive, misleading, abusive, defamatory, infringing, or harmful.

21. Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis, except where warranties are required by applicable consumer protection laws.

We do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.

We do not guarantee that any product, service, information, or material obtained through our website will meet every expectation or be free from minor variations.

22. Limitation of Liability

To the maximum extent permitted by applicable law, ZUNO WEAR shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, lost data, delivery delays, or business interruption.

Nothing in these Terms limits any mandatory consumer rights that cannot be excluded under applicable law.

23. Indemnification

You agree to indemnify and hold harmless ZUNO WEAR from any claim, demand, loss, liability, damage, cost, or expense, including reasonable legal fees, arising from:

• Your violation of these Terms
• Your misuse of our website, products, or services
• Your violation of any law or regulation
• Your violation of the rights of another person or entity
• Incorrect or misleading information provided by you

24. Governing Law

These Terms are governed by applicable laws, without prejudice to any mandatory consumer protection rights that may apply in your country, state, or region of residence.

Nothing in these Terms is intended to limit or exclude any rights that you may have under applicable consumer protection laws.

25. Changes to These Terms

We may update, modify, or replace these Terms from time to time to reflect changes in our business, website, services, policies, or legal requirements.

When we update these Terms, we will revise the “Last updated” date at the top of this page. Your continued use of our website after any update means that you acknowledge the revised Terms.

26. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be considered separate from these Terms.

This will not affect the validity and enforceability of the remaining provisions.

27. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and ZUNO WEAR regarding your use of our website and services.

28. Contact Us

If you have any questions about these Terms of Service, please contact us through the form available on our Contact page.