Privacy policy

Last updated: June 18, 2026

This Privacy Policy describes how ZUNO WEAR (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website, place an order, interact with our services, or communicate with us.

This policy applies to our online store and related services operated through Shopify. By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

ZUNO WEAR is an online store that sells sportswear, football shirts, jerseys, and related products to customers worldwide.

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at: info@zunowear.com.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information received from third-party service providers.

Information you provide to us

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment-related information
  • Customer support messages
  • Product customization information, such as name and number added to a shirt

Information collected automatically

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Pages viewed
  • Products viewed
  • Referring website or source
  • Approximate location based on IP address
  • Cookie and tracking information

Information from third parties

We may receive information from service providers that help us operate our store, process payments, fulfill orders, deliver products, prevent fraud, provide customer support, run advertising campaigns, or analyze website performance.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To deliver products to your shipping address
  • To process payments and prevent fraud
  • To send order confirmations, shipping updates, and tracking information
  • To provide customer support
  • To manage returns, exchanges, or order-related issues
  • To personalize your shopping experience
  • To improve our website, products, services, and customer experience
  • To send marketing communications, when permitted by law or with your consent
  • To display relevant ads and measure advertising performance
  • To comply with legal, tax, customs, accounting, and regulatory obligations
  • To protect our rights, customers, store, and business operations

4. Legal Bases for Processing Personal Information

Where applicable under data protection laws such as the GDPR or UK GDPR, we process your personal information based on one or more of the following legal bases:

  • Performance of a contract: to process, fulfill, and deliver your order.
  • Consent: for certain marketing activities, cookies, or optional communications.
  • Legal obligation: to comply with tax, customs, accounting, and regulatory requirements.
  • Legitimate interests: to improve our services, prevent fraud, secure our website, and operate our business.

5. Sharing Your Information

We do not sell your personal information in the traditional sense. However, we may share certain information with trusted third-party service providers that help us operate our business and provide services to you.

We may share information with:

  • Shopify: to host and operate our online store.
  • Payment processors: to securely process payments.
  • Shipping and logistics providers: to deliver your orders.
  • Fraud prevention providers: to detect and prevent fraudulent activity.
  • Email and SMS providers: to send order updates and marketing communications.
  • Analytics providers: to understand website performance and customer behavior.
  • Advertising platforms: to run and measure marketing campaigns.
  • Customer support tools: to respond to your questions and requests.
  • Legal, tax, and compliance advisors: when necessary to comply with applicable laws.

We may also disclose information if required by law, court order, legal process, government request, or to protect our rights, property, safety, customers, or business.

6. Shopify

Our store is hosted on Shopify Inc. Shopify provides us with the e-commerce platform that allows us to sell our products and services to you. Your information may be processed by Shopify in accordance with Shopify’s own privacy practices and data processing terms.

7. Payments

Payment information is processed securely by our payment providers. We do not store your full credit card number on our own servers. Depending on the payment method selected, your payment information may be processed by Shopify Payments, PayPal, credit card networks, banks, digital wallet providers, or other payment service providers.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, improve performance, personalize your experience, and support advertising and marketing activities.

Cookies may be used for:

  • Essential website functionality
  • Shopping cart and checkout functionality
  • Security and fraud prevention
  • Analytics and performance measurement
  • Personalization
  • Advertising and retargeting

Depending on your location, you may be able to manage your cookie preferences through our cookie banner, browser settings, or privacy preference tools available on our website.

9. Advertising and Marketing

We may use your information to send marketing communications, show relevant ads, measure advertising performance, and improve our marketing campaigns. This may include the use of advertising platforms such as Meta, Google, TikTok, Pinterest, or other similar platforms.

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at info@zunowear.com.

You may also adjust your advertising preferences directly through the advertising platforms or through your browser and device settings.

10. International Transfers

Because we operate globally and use international service providers, your personal information may be transferred to, stored, or processed in countries other than your own. These countries may have data protection laws that differ from the laws in your jurisdiction.

When required by applicable law, we use appropriate safeguards to protect personal information transferred internationally.

11. How Long We Keep Your Information

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to process orders, provide customer support, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Order, transaction, tax, and accounting records may be retained for the period required by applicable laws. When information is no longer needed, we will delete, anonymize, or securely store it as required by law and our business needs.

12. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to request restriction of processing
  • The right to object to certain types of processing
  • The right to data portability
  • The right to withdraw consent, where processing is based on consent
  • The right to opt out of certain advertising, sale, or sharing of personal information, where applicable
  • The right not to be discriminated against for exercising your privacy rights

To exercise your privacy rights, contact us at info@zunowear.com.

We may need to verify your identity before completing your request. We will respond to your request within the timeframe required by applicable law.

13. Privacy Rights for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include:

  • The right to know what personal information we collect, use, disclose, sell, or share
  • The right to request deletion of personal information
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of personal information
  • The right to limit the use of sensitive personal information, where applicable
  • The right not to receive discriminatory treatment for exercising your rights

We do not sell personal information for money. However, some advertising or analytics activities may be considered a “sale” or “sharing” under certain U.S. state privacy laws. If applicable, you may opt out through our privacy preference tools, cookie settings, or by contacting us at info@zunowear.com.

14. Rights for Customers in the European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including the right to access, correct, delete, restrict, object to processing, and request portability of your personal information.

You may also have the right to lodge a complaint with your local data protection authority.

15. Children’s Privacy

Our website is not intended for children under the age of 13, or under the minimum age required by applicable law in your country. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at info@zunowear.com, and we will take appropriate steps to delete the information.

16. Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using commercially reasonable safeguards.

17. Third-Party Links

Our website may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.

18. User-Generated Content and Reviews

If you submit a review, photo, testimonial, comment, or other user-generated content, we may use that content for store display, marketing, or promotional purposes, where permitted by law and subject to your consent where required.

Please do not submit content that includes sensitive personal information unless you are comfortable with that information being visible or used as described.

19. Product Customization

If you customize a product with a name, number, or other text, we collect and use that information to produce and fulfill your order. Please ensure that customization information is accurate before placing your order.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational needs.

When we update this policy, we will revise the “Last updated” date at the top of this page. Your continued use of our website after any update means that you acknowledge the revised policy.

21. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or if you would like to exercise your privacy rights, please contact us:

ZUNO WEAR
Email: info@zunowear.com